Profit margins can often be wrapped up in returns, particularly where profit contribution is thin. With our assistance and the right hardware and software in place the once onerous and costly task of handling returns can be much improved and costs reduced.

An automated returns/reverse logistics platform can:

• Improve control and visibility of the returns process.
• Improve customer relations and transparency through an effective process.
• Minimise and decrease the loss on returned items by maximising resale value.
• Track your returns and recovery to avoid lost products and reduce fraud.
• Reduce time spent on physically making returns and restocking.
• Get stock back on resale to avoid any sell by or product redundancy considerations.
• Manage any product or packing refurbishment and repairs efficiently.

And that’s where we can help. In just the same way that we have solutions to help you despatch goods and materials, many of the same systems, robots and technologies can be adapted to handling and taking returns back into inventory. It is after all called Reverse Logistics!